In compliance with the Personal Data Protection Act 2010 and its regulations, this Privacy Notice (“Notice”) is issued to all users of our website, our valued members/customers and our prospective members/customers. This Notice informs you of your rights with regards to your personal data that has been and/or will be collected and processed by Dyna Chain Group of Companies, its associated company(ies), its joint venture partner(s), including all of its shareholder(s), its director(s), its employee(s), its supplier(s), its contractor(s) and/or its permitted person(s) (“we”, ”our”, “us”, or “Company”).
By submitting your personal data to us or interacting with us either at our events, by using our website https://www.dcemall.com | https:/www.dcxchange.io (“Website”), or by being our member, purchasing from us or being our customer, you consent to us processing your personal data in accordance with this Notice.
We reserve the rights to modify, update or amend the terms of this Notice at any time by placing the updated Notice on this Website. By your continued use of this Website following any modifications, updates or amendments to this Notice, this would signify your acceptance of such modifications, updates or amendments.
1) Collection and processing of personal data
We have collected and/or will collect your personal data to be processed by us and/or on our behalf in the course of your present and/or future dealings with us. The collection of your personal data is for the purpose of fulfilling our obligations to you in respect of the purposes stated in Clause 5 below (“Purposes”), for research and statistical analysis, all such other purposes that are related to the Purposes.
2) Description of personal data and sensitive personal data
You may be required to provide us with your name, age, identity card number, passport number, address of correspondence, office address, gender, date of birth, marital status, details of children and/or guardian(s), occupation, income range, contact information, electronic mail address, mobile number, house number, facsimile number, and office number, details of employer, details of spouse, dependant(s) and/or family member(s), lifestyle preferences, race, religion, nationality, bank account details and sensitive personal data including information as to the physical or mental health or condition, religious beliefs or other beliefs of a similar nature, or any other sensitive personal data as prescribed by the law from time to time. The types of personal data that we may collect from you and how we use it will depend on how you use this Website.
3) Registration obligation
If you choose to register yourself as our member or for the purpose of assessing our Website as a user, or if you are required to register yourself, you shall :-
i) Provide true, accurate, current and complete information about yourself as prompted by the Registration page; and
ii) Maintain and promptly update the registration data to keep it true, accurate, current and complete.
All members and users who are required to use a confidential password, which you will need, together with the identification number that will be assigned to you in order to log on to the password protected areas of this Website, shall maintain the confidentiality of any identification number, PIN or password provided. You shall immediately notify us of any unauthorised use of these identifiers, or any other breach of security. You are advised to not share your password with others and in the event your password is leaked, you are advised to change a new password and keep the information in a safe place. You are fully responsible for all activities that occur under these identifiers. We are not responsible for any misuse of your account by someone who uses your identifiers.
We may request your assistance to procure the consent of third parties whose personal data is made available by you to us and you hereby agree to use your best endeavours to do so.
We may obtain your personal data from a variety of sources, includes but not limited to, sales forms, registration forms, online forms, agreements you have signed, name cards, survey forms, questionnaires or cookie or any identity materials that you have distributed voluntarily; and business directory(ies) or listing(s) that you have subscribed to share your information; or by automatic data collection by you using our Website such as IP address of the requesting computer, date and time of access, name and URL of the retrieved file, transferred data volume, access status, identification data of the browser and operating system used, name of the provider of user’s internet access, website from which access is made.
The collection and processing of your personal data includes but not limited to the following purposes:-
i) Agreements and arrangements
- Entry into necessary membership, agreements, sales, contracts and/or arrangements to purchase products or services from us etc;
- Collection of outstanding payments under the agreements;
- Delivery of notice, documents, forms, receipts, vouchers, and other documents under the agreements, contracts, memorandum and/or arrangements;
- Necessary performance of other obligations under the agreements, contracts, memorandum and/or arrangements;
ii) Services and products
- Customer care
- Delivery of our services and products, whether present or future;
- Customer relationship management procedures whichever we deem necessary and fit;
- Customer profiling activities in connection with our services and products;
- Communication with you and delivery of information by email, telecommunication means, including telephone calls, text messages or cosial media about our products and services by us or third parties as defined in Clause 6 herein below mentioned;
- Members and customer loyalty programmes; and
- Such other purposes provided for in our products and services from time to time;
iii) Internal record and external marketing
- Marketing of our products and services to you whether present or future;
- For purposes relating to any of the above, includes but not limited to research, benchmarking and statistical analysis; and
- Internal record keeping.
iv) Legal compliance
- Prevention, hindrance, reporting of any crime including but not limited to fraud, bribery
and money laundering;
- Compliance to any legal or regulatory requirements relating to the provision of our services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, order, by-law, guideline, circular, code applicable to us or any associated, subsidiary, and our related company.
6) Third parties
We will not disclose any of your personal data to any third party without your consent save and except the following for the purpose of fulfilling our obligations to you in respect of the Purposes and all such other purposes that are related to the Purposes and you hereby consent and authorize us to disclose your personal data to the following third parties:
i) Our associated, subsidiary, related companies of the Company;
ii) Our business partners including online business affiliates, retailers, distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our loyalty programs and other member’s programs;
iii) Our auditors, business consultants, accountants or other professional advisers and/or consultants as we deem necessary and appropriate;
iv) Our third-party service or product providers as we deem necessary or appropriate, including third party property management or marketing companies or entities; and
v) Any person to whom we are compelled to or required under law or in response to a local or state or federal authority, industry regulator, enforcement agency, statutory authority, court of laws, tribunal, arbitration centre, commission or council or association legally authorised by law.
Our Website may run limited third-party ads only for those Merchant and Services Partners with whom we maintain linking agreements. In addition, we may use third party media and research companies to place ads for us on other parties’ websites.
Links to third-party websites may be provided solely for your information and convenience, or to provide additional shopping for various other goods and services through our merchant or services partners. If you use these links, you will leave our Website. This Privacy Notice does not cover the information practices of those websites linked to our Website, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each website you visit.
You agree that DNG, in its sole discretion, may terminate your password, account (or any other part thereof) or use of the service, and remove and discard any content within, for any reason, including, without limitation, for lack of use or if DNG believes that you have violated or acted inconsistently with the letter or spirit of the Terms and Conditions of this Website.
8) Your Rights
i) Right to request access to personal data
You are entitled to request access to your personal data that is processed by us with reasonable notice.
ii) Right to request correction of personal data
You are entitled to request the correction of your personal data that is held by us with reasonable notice. With respect to this, you may:
a) Request correction and/or update of your personal data that is inaccurate, incomplete or out-of-date; b) Request retention of your personal data only as long as necessary for the fulfilment of the Purpose stated in clause 3 and clause 4 herein.
iii) Rights to limit processing of your personal data
You are entitled to limit our processing of your personal data by expressly withdrawing in full, your consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.
9) Contact for inquiries and complaints regarding personal data
If you intend to exercise your rights in clause 8 or to make inquiries or complaints regarding your personal data, our policies, procedures in relation to processing your personal data, you may contact the relevant department as follows:-
Fax No. :
E-mail address :
Postal address :